What is the distance from Kempinski Hotel Cancun to Cancun International Airport?
The hotel is 20 minutes from Cancun International Airport, which is approximately 21 km away.
110 photos
Kempinski Hotel Cancun – A Favorite for Families in Cancun
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Key details
About the Hotel
Retorno Del Rey 36, Cancun, 77500,
- Near the beach
Perfect
9.2
9.4
4.6
4.3
5-star AAA Five-Diamond beachfront resort with private cabanas on Cancun's white sands
Award-Winning Dining
The hotel offers six on-site dining venues, including
Kayantá Spa & Wellness
Oceanfront Accommodations
All 363 rooms and suites face the Caribbean Sea and include a private balcony with chairs and a lounger.
Private Beach & Pools
The hotel provides a
Family & Children's Amenities
A
Highlights
Location: 18 km from Cancun city center, 20 min from airport
Dining: 6 venues including Fantino, The Club Grill, Casitas
Wellness: Kayantá Spa with ancient Mayan therapies & salon
Rooms: All oceanfront with private balcony
Family: Kids' club, playground, babysitting service
Beach: Private area with cabanas & dedicated service
“Kempinski Hotel Cancun distinguishes itself with AAA Five-Diamond dining, including Fantino and The Club Grill, making it a culinary destination. I particularly appreciate the focus on Mayan wellness at the Kayantá Spa, offering a culturally rich experience. Its blend of luxury and authentic local touches makes it a standout choice for discerning travelers.”
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
- Deluxe Seafront Double Room2 persons41 sq. feet2 Double bedsAir conditioningBalconyroom details
- Deluxe Seaside Double Room2 persons41 sq. feet2 Double bedsAir conditioningBalconyroom details
- Deluxe Seafront King Room2 persons41 sq. feet1 King-size bedAir conditioningBalconyroom details
Show all rooms
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
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Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
General
- No smoking on site
- Free Wi-Fi in public areas
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Private beach
- Lift
- Currency exchange
- ATM/Cash machine
- Hairdresser
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Tennis court
- Golf course
- Yoga class
- Sports trainer
Services
- Paid airport shuttle
- Valet parking
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Babysitting/Child services
- Children's buffet
- Children's play area
- Kids club
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Heated swimming pool
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Live entertainment
- Garden area
- Spa & wellness centre
- Solarium
- Sauna
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Treatment room
- Body wraps
- Back massage
- Head massage
- Full body massage
- Foot massage
- Pool with view
- Shallow end
- Make up services
Room features
- Air conditioning
- Heating
- Sitting area
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Separate tub and shower
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
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Dining Onsite
At Kempinski Hotel Cancun, guests can explore a delectable range of dining options that highlight both local and international flavors. From intimate romantic settings to vibrant casual spaces, each venue promises a unique culinary experience for discerning palates and those seeking authentic tastes.
Kempinski Hotel Cancun Location
Retorno Del Rey 36, Cancun, 77500,
Explore Cancun
Explore Cancun
Museo Subacuatico de Arte
9 minutes walking
Underwater sculptures and art installations. Offers snorkeling and diving experiences in a unique art setting.
Dolphinaris Cancun
6 minutes walking
Interactive dolphin experiences in a natural lagoon. Ideal for families with animal-loving kids.
Luxury Avenue
13 minutes walking
Upscale shopping destination featuring designer brands and luxury goods. Great for souvenir shopping.
Interactive Aquarium
25 minutes walking
Aquarium featuring interactive exhibits and animal encounters. Perfect for families and marine life enthusiasts.
Snorkeling at MUSA
9 minutes walking
Experience underwater art while snorkeling in the museum. Equipment rental available on-site.
Yoga on the Beach
7 minutes walking
Relax with beachfront yoga sessions. Classes cater to all levels and typically held at sunrise.
Extreme Games Cancun
15 minutes walking
Adventure sport center featuring zip lines and obstacle courses. Great for thrill-seekers of all ages.
Puerto Madero
5 minutes walking
Steak and seafood restaurant with riverfront views. Known for their fresh ceviche and premium cuts.
Harry's
6 minutes walking
Fine dining steakhouse with a chic ambiance. Signature dish: dry-aged steaks and an extensive wine list.
Fantino
1 minute walking
Italian restaurant featuring elegant décor and traditional dishes. Reservations recommended for fine dining.
H Roof
6 minutes walking
Stylish rooftop bar with ocean views. Known for vibrant nightlife and cocktail specials on weekends.
Cancun Wax Museum
25 minutes walking
Wax figures of famous personalities and themed exhibitions, suited for family-friendly outings.
Tips on navigating the city
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Book now and enjoy exclusive rates on your family vacation!
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site at true.
Internet
Wireless internet is available in public areas for free.
Breakfast
A full breakfast is served at the price of USD 39.0 per person.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Languages
English, Spanish, Japanese, Russian
Year renovated:
2006
Number of floors:
9
Number of rooms:
363
Former name
The Ritz-Carlton, Cancun
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Show moreShow less
Pros
Clean rooms
Excellent food
Helpful concierge
Well-maintained beach
Quick airport ride
Cons
Poor staff attitude
Early gym closures
Guest reviewsbased on 981 reviews
ian from united kingdom
Couple
deluxe seafront king room
4 nights in November 2025
|
Reviewed: January 28, 2026
9/10
rainfall shower fresh ingredients
My room included a rainfall shower and separate sinks. This was practical. the food was amazing!!! the breakfast buffet offered diverse options and fresh ingredients.
The gym had limited equipment. I noticed only two stationary bikes.
0 Helpful
Alexander from Germany
Couple
Deluxe Seafront King Room
4 nights in November 2025
|
Reviewed: January 24, 2026
6/10
outdated outlets cracked tiles
Gerardo took great care of us at the beach. The experience was nice.
The room furnishings are outdated. There were outdated outlets. The telephones showed their age. The chair in our room had wear on it. The patio had cracked tiles.
0 Helpful
James from United States
Couple
Deluxe Seaside King Room
5 nights in November 2025
|
Reviewed: December 14, 2025
7/10
taco station breakfast buffet good service loose handrail outdated hotel weathering damage
i found the breakfast buffet really good. there was even a chef at the taco station with fresh tortillas. the service stood out too.
the hotel feels outdated. the pool hand rail seemed loose and not properly fastened. i also noticed some weathering damage on the outside. the hotel didn't feel as modern as i expected.
0 Helpful
Show more reviews
FAQs
About Kempinski Hotel Cancun
What nearby attractions can be found close to Kempinski Hotel Cancun?
Nearby attractions include Aquaworld (2 km), Mayan Museum of Cancun (3 km), and El Rey Archaeological Zone (3 km).
What types of on-site dining options are available at Kempinski Hotel Cancun?
On-site dining includes Mediterranean cuisine at Fantino, Asian specialties at The Sushi Bar, and cocktails at the Lobby Lounge.
What recreational facilities does Kempinski Hotel Cancun offer?
The hotel features two outdoor swimming pools, a fitness center, a spa, and a tennis court.
What amenities can guests expect in the rooms at Kempinski Hotel Cancun?
Rooms include a balcony with ocean views, Wi-Fi, air conditioning, a mini bar, and a work desk.
What is the check-in and check-out policy at Kempinski Hotel Cancun?
Check-in is from 15:00 and check-out is by 12:00.
Is there a breakfast option available at Kempinski Hotel Cancun?
Breakfast is available for an additional charge of 40 USD.
What parking facilities are offered at Kempinski Hotel Cancun?
Private parking is available on site for 20 USD per day.
What wellness services can guests enjoy at Kempinski Hotel Cancun?
The spa offers a range of treatments including massages, facials, and access to a sauna and steam room.
Does Kempinski Hotel Cancun provide any child-friendly services?
The hotel includes babysitting/child services, a children's play area, and a kids' club.
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