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From325US$ /night
Check-in
27Dec2025Select date
Check-out
28Dec2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Retorno Del Rey 36, Cancun, Mexico, 77500
-
Near the beach
Perfect
9.2
9.4
/10
4.5
4.3
/5

Location

Kempinski Hotel Cancun sits directly on the powdery white sands of the Caribbean, providing guests with direct access to the azure waters. Located in the vibrant Cancun Hotel Zone, this hotel is just 20 minutes from Cancun International Airport. The hotel's prime location allows for exploring local attractions or simply enjoying the sun and sea.

Rooms

The hotel offers a range of rooms including the Deluxe Seaside Room, designed with stunning sea views and up to 4 guests. For luxury, the Club Seafront Room features private check-in and access to The Club Lounge. All rooms include Salvatore Ferragamo(R) luxury bath amenities and spacious marble bathrooms.

Dining

Dining options at the hotel include the AAA 5-Diamond Fantino restaurant, offering Mediterranean dishes in a refined setting. The Club Grill & Jazz Supper Club boasts live jazz music along with gourmet grilled dishes made from locally sourced ingredients. For beachside meals, Casitas offers fresh seafood and grilled meats, creating a unique dining experience with ocean views.

Wellness

The Kayantá Spa provides an extensive menu of treatments inspired by Mayan traditions, utilizing indigenous ingredients for restorative wellness. The Aqua Retreat Day Pass grants access to luxurious facilities including saunas, whirlpools, and steam baths. With bespoke wellness rituals available, the hotel focuses on rejuvenation and relaxation.

Meetings and Events

Kempinski Hotel Cancun provides a mix of indoor and outdoor event spaces suitable for meetings, conferences, and weddings. With personalized service and exquisite catering options, events here are memorable. The hotel's beachfront location adds a stunning backdrop to gatherings and celebrations.

Highlights

Location: Located in the vibrant Cancun Hotel Zone

Rooms: Club Seafront Room with access to The Club Lounge

Dining: AAA 5-Diamond Fantino restaurant

Wellness: Kayantá Spa with Mayan-inspired treatments

Events: Ideal beachfront venue for weddings and meetings

“Kempinski Hotel Cancun distinguishes itself with AAA Five-Diamond dining, including Fantino and The Club Grill, making it a culinary destination. I particularly appreciate the focus on Mayan wellness at the Kayantá Spa, offering a culturally rich experience. Its blend of luxury and authentic local touches makes it a standout choice for discerning travelers.”
Hotel logo
Grace WhitmanContent & Editorial Director at Familyhotels
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Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Deluxe Seafront Double Room
2 persons
41 m² 
2 Double beds
Bathtub
Balcony
Deluxe Seaside Double Room
2 persons
41 m² 
2 Double beds
Bathtub
Balcony
Club Seafront Double Room
2 persons
41 m² 
2 Double beds
Bathtub
Balcony
Deluxe Seaside King Room
2 persons
41 m² 
1 King-size bed
Bathtub
Balcony
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Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones

General

  • No smoking on site
  • Free Wi-Fi in public areas
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Private beach
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Barber shop
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Tennis court
  • Golf course
  • Yoga class
  • Sports trainer

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Babysitting/Child services
  • Children's buffet
  • Children's play area
  • Kids club

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Heated swimming pool
  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Garden area
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Steam room
  • Jacuzzi
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Pool with view
  • Shallow end

Room features

  • Air conditioning
  • Heating
  • Sitting area
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Separate tub and shower
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Dining Onsite

At Kempinski Hotel Cancun, guests can explore a delectable range of dining options that highlight both local and international flavors. From intimate romantic settings to vibrant casual spaces, each venue promises a unique culinary experience for discerning palates and those seeking authentic tastes.
Kempinski Hotel Cancun Restaurant photo
Kempinski Hotel Cancun Restaurant photo

Fantino

Mediterranean, Seafood
Ambiance
Traditional, Romantic
Key Offerings
Delight in a Tasting Menu featuring selected dishes that evoke the sun-kissed shores of the Mediterranean, all served in an enchanting setting perfect for intimate dinners.
Reservation
recommended
18:30 - 23:00, Monday to Saturday

The Club Grill

International
Ambiance
Traditional
Key Offerings
Enjoy an exquisite selection of international dishes in a warm, inviting atmosphere where the art of fine dining shines through every course.
Reservation
recommended
18:30 - 23:00, Monday to Saturday

Casitas

American, Seafood, Steakhouse
Ambiance
Romantic
Key Offerings
Savor a delightful menu featuring signature steaks and fresh seafood, all served in a cozy setting ideal for romantic evenings.
Reservation
recommended
19:00 - 23:00, Monday to Saturday

El Café Mexicano

Mexican
Ambiance
Casual
Key Offerings
Experience authentic Mexican flavors with traditional dishes in a lively and casual setting for breakfast and lunch.
Reservation
not needed
07:00 - 17:00, Monday to Saturday

D-Lounge

Seafood, Sushi
Ambiance
Modern
Key Offerings
Indulge in a dynamic menu featuring innovative sushi and seafood options along with a vibrant cocktail hour at the newly renovated lounge.
Reservation
not needed
17:00 - 00:00, Monday to Saturday

The Caribe Bar and Grill

American
Ambiance
Family friendly
Key Offerings
Relax and unwind with an array of American classics offered in a family-friendly atmosphere suitable for breakfast, lunch, and dinner.
Reservation
not needed
09:00 - 18:00, Monday to Saturday

Location

Retorno Del Rey 36, Cancun, Mexico, 77500
Map view
Retorno Del Rey 36, Cancun, Mexico, 77500
Nearby
Blvd. Kukulcan
Dolphinaris Cancun
500 m
Night club
H Roof
430 m
Restaurants
Harry's
430 m
Blvd. Kukulcan Km. 14.2 No. 1 Zona Hotelera
Puerto Madero
360 m
Blvd. Kukulcan Km 14.1 Hotel Zone
Fantino
10 m
Calle Retorno Del Rey # 36 The Ritz-Carlton
The Caribe Bar & Grill
10 m
Retorno del Rey #36
Lobby Lounge at Ritz Carlton Cancun
10 m
The Ritz-Carlton
Porfirio's Cancun
480 m
Boulevard Kukulcan 14. 2 No. 1 Zona Hotelera
El Cafe Mexicano
30 m
Hotel Ritz Carlton Calle Retorno Del Rey 36 Retorno del Rey #36
Casitas
30 m
Calle Retorno Del Rey # 36 Zona Hotelera
Nebbiolo Ristorante
330 m
Blvd. Kukulcan Km. 14.5 Lote 38
Olio
340 m
Boulevard Kukulcan Km 14.5 Mza.13 Retorno del Rey Lote 38 38B Secrets The Vine Cancun Resort & Spa
Secrets The Vine Cancun
340 m
Boulevard Kukulcan Km 14.5 Lote 38
Vicente Asador De Brasa
610 m
Blvd Kukulcan Km 12
Explore Cancun
Explore Cancun
Top Attractions
Activities
Dining
Entertainment
Museo Subacuatico de Arte
Museo Subacuatico de Arte
9 minutes walking
Underwater sculptures and art installations. Offers snorkeling and diving experiences in a unique art setting.
Dolphinaris Cancun
6 minutes walking
Interactive dolphin experiences in a natural lagoon. Ideal for families with animal-loving kids.
Luxury Avenue
Luxury Avenue
13 minutes walking
Upscale shopping destination featuring designer brands and luxury goods. Great for souvenir shopping.
Interactive Aquarium
Interactive Aquarium
25 minutes walking
Aquarium featuring interactive exhibits and animal encounters. Perfect for families and marine life enthusiasts.
Snorkeling at MUSA
9 minutes walking
Experience underwater art while snorkeling in the museum. Equipment rental available on-site.
Yoga on the Beach
7 minutes walking
Relax with beachfront yoga sessions. Classes cater to all levels and typically held at sunrise.
Extreme Games Cancun
Extreme Games Cancun
15 minutes walking
Adventure sport center featuring zip lines and obstacle courses. Great for thrill-seekers of all ages.
Puerto Madero
Puerto Madero
5 minutes walking
Steak and seafood restaurant with riverfront views. Known for their fresh ceviche and premium cuts.
Harry's
Harry's
6 minutes walking
Fine dining steakhouse with a chic ambiance. Signature dish: dry-aged steaks and an extensive wine list.
Fantino
Fantino
1 minute walking
Italian restaurant featuring elegant décor and traditional dishes. Reservations recommended for fine dining.
H Roof
H Roof
6 minutes walking
Stylish rooftop bar with ocean views. Known for vibrant nightlife and cocktail specials on weekends.
Cancun Wax Museum
Cancun Wax Museum
25 minutes walking
Wax figures of famous personalities and themed exhibitions, suited for family-friendly outings.
Tips on navigating the city
City Centre
Cancun17 min  ·  10.9 km
Airports
Cancun International Airport (CUN)28 min  ·  18.1 km
Isla Mujeres, Quintana Roo (ISJ)48 min  ·  31.4 km
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site at USD 20 per day.
Internet
Wireless internet is available in public areas for free.
Breakfast
A full breakfast is served at the price of US$40 per person per day. 
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are not allowed.
Languages
English, Spanish, Japanese, Russian
Year renovated:
2006
Number of floors:
9
Number of rooms:
363
Former name
The Ritz-Carlton, Cancun
FAQs
About Kempinski Hotel Cancun
What is the distance from Kempinski Hotel Cancun to Cancun International Airport?
The hotel is 20 minutes from Cancun International Airport, which is approximately 21 km away.
What nearby attractions can be found close to Kempinski Hotel Cancun?
Nearby attractions include Aquaworld (2 km), Mayan Museum of Cancun (3 km), and El Rey Archaeological Zone (3 km).
What types of on-site dining options are available at Kempinski Hotel Cancun?
On-site dining includes Mediterranean cuisine at Fantino, Asian specialties at The Sushi Bar, and cocktails at the Lobby Lounge.
What recreational facilities does Kempinski Hotel Cancun offer?
The hotel features two outdoor swimming pools, a fitness center, a spa, and a tennis court.
What amenities can guests expect in the rooms at Kempinski Hotel Cancun?
Rooms include a balcony with ocean views, Wi-Fi, air conditioning, a mini bar, and a work desk.
What is the check-in and check-out policy at Kempinski Hotel Cancun?
Check-in is from 15:00 and check-out is by 12:00.
Is there a breakfast option available at Kempinski Hotel Cancun?
Breakfast is available for an additional charge of 40 USD.
What parking facilities are offered at Kempinski Hotel Cancun?
Private parking is available on site for 20 USD per day.
What wellness services can guests enjoy at Kempinski Hotel Cancun?
The spa offers a range of treatments including massages, facials, and access to a sauna and steam room.
Does Kempinski Hotel Cancun provide any child-friendly services?
The hotel includes babysitting/child services, a children's play area, and a kids' club.

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